Vacancy - Customer Service Officer - Needed
Location: Abuja, Nigeria
Company Profile
Our client has delivered superior customer service
in the insurance space over the years. In their bid to continue to foster a value adding relationship with their customers they have asked us to help them source for Customers Service Officers.
Job Description
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Job Qualifications
Good communication skills
HND/BSC in any degree
Experience in Customer Service not Compulsory but an advantage.
How to Apply
Interested applicant should apply through this link
Location: Abuja, Nigeria
Company Profile
Our client has delivered superior customer service
in the insurance space over the years. In their bid to continue to foster a value adding relationship with their customers they have asked us to help them source for Customers Service Officers.
Job Description
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Job Qualifications
Good communication skills
HND/BSC in any degree
Experience in Customer Service not Compulsory but an advantage.
How to Apply
Interested applicant should apply through this link
