Exciting Career Opportunity At Maersk Group

• Exciting Career Opportunity At Maersk Group
  
  Our Client
  We are a global shipping line and conduct business in more than 130 countries around the world. Safmarine Container Lines is one of the brands within the Maersk Liner business, and has been so since the acquisition in 1999. “Safmariners” around the globe share a common goal; to be known as the people making the difference in shipping because of the way that we engage with our customers. We, as Safmarine, deliver on our promise of being "the people making the difference in shipping" by providing a personal, accessible shipping service that combines excellent customer service and local expertise with product and service competitiveness.
           
  WE OFFER
  At Safmarine, we provide an excellent work environment and value our employees! If you're dedicated and ready to work for an organization where people are making the difference, then this could be the right job for you. You will be part of a truly dedicated team, who puts the customers first and strives for a high level of service.
  
  VACANCY - SAFMARINE BUSINESS PERFORMANCE MANAGER
  REF.: ML022119
       
  JOB RESPONSIBILITIES:
  PURPOSE
  To enable and drive a performance culture in the sales team within Safmarine.
  Perform market analysis that will be used to cordinate and manage the Safmarine Business Model.
  Monitor and provide visibility on perfomance with regards to key areas of focus eg Brand Delivery, Market share, Revenue, D/D, costs etc
  Translate Trade and Marketing reports into information and plans that are beneficial for business growth.
  Interprete and entrench the Safmarine Way with dual branded functions.
  Enable and drive targeted Customer experience in service delivery.
  Monitor and recommend improvement for cluster efficiency and productivity targets
  
  PRINCIPAL ACCOUNTABILITIES:
  Monitor the consistency of Thinking, Being and Living Orange across the Cluster.
  Manage and cascade the budget/ target setting to all relevant levels.
  Ensure alignment around objectives and performance assessments.
  Provide visual managemnet system on areas of focus in order to drive the right behaviour and changes.
  Ensure Safmarine data intergrity in all legacy systems and applications.
  Be accountable for customer service delivery in the Cluster
  Propose initiative of how to strengthen the perception of our brand awareness and brand value.
  Manage Customer satisfaction survey and related communications on behalf of the Cluster.
  Work with improvement projects that drives us towards being a Lean and Fit organisation/cluster.
  Monitor the perfomance of outsourced/offshored processes.
  Initiate and cordinate periodic Risk Assessment analysis of back office functions. Eg cargo release.
  Ensure continous update and manitenance of Safmarine intranet/internet for the Cluster.
  Manage internal and external giveaways for our Brand.
  
  JOB REQUIREMENT:
  Minimum 3 years work experience in a Sales, Business Development, Marketing or a commercial role. Shipping related experience will be an added advantage
  Performance driven with knowledge of sales processes
  Have a good knowledge about market, competitor and industry trends.
  Systems management/efficiency
  Ensure Cross functional communication and understanding
  Quantitative/statistical analysis and methods with abilitity to visualise trends,gaps and present recommendations and actions plans.
  Six Sigma/Process Excellence Mindset
  Strong results orientation
  Excellent Interpersonal and Communication skills
  Strong MS Office skills especially Excel.
  
  CLICK LINK TO APPLY
  
  DUE DATE: 17 May 2013