How to take calls in a business situation
Be wary of information-gathering calls. If the caller requests details about you or others
, consider carefully before responding. Even if the caller gives a name and identifies his or her company, you should be wary unless they are a trusted contact.
In a business situation, state "I'm sorry, sir/madam. Company policy is that I am not permitted to give out that information. May I have more details on why it is required?" and make your assessment from there.
, consider carefully before responding. Even if the caller gives a name and identifies his or her company, you should be wary unless they are a trusted contact.
In a business situation, state "I'm sorry, sir/madam. Company policy is that I am not permitted to give out that information. May I have more details on why it is required?" and make your assessment from there.
