How to take a message on Phone Conversation
How to take a message on Phone Conversation - Listen carefully. Find out the reason the person is calling and respond appropriately.
If the person they are trying to reach is not at home or is not available to speak, tell the caller, "I'm sorry, Mrs. Simpson, Mr. Burns is not available right now. May I take a message?"
Be sure to record the persons name, phone number, and purpose of call. This way, if it is an important call, the issue can be dealt with as quickly and efficiently as possible.
If the person they are trying to reach is not at home or is not available to speak, tell the caller, "I'm sorry, Mrs. Simpson, Mr. Burns is not available right now. May I take a message?"
Be sure to record the persons name, phone number, and purpose of call. This way, if it is an important call, the issue can be dealt with as quickly and efficiently as possible.
